This policy is provided pursuant to Article 13 of EU Regulation 2016/679 (“GDPR”) to those who access and browse the website below:

www.adrassistance.it (the “Website”)

in order to inform users of the types of cookies used by the Website, the relative methods of removal and deactivation of the same as well as the rights that can be exercised under the GDPR.

1. WHO IS THE DATA CONTROLLER?

ADR Assistance S.r.l., with registered office at Via dell'Aeroporto di Fiumicino no. 320, Fiumicino, 00054, is the data controller of your personal data ("ADR Assistance" or "Holder").

2. WHAT ARE COOKIES?

Cookies are text files containing information that are stored on your terminal (i.e., computer, tablet or smartphone) every time you visit a website through a browser.

The information encoded in the cookies may also include personal data; in particular, the IP address from which the connection is made, a username, an email address or a unique identifier.

3. WHAT TYPES OF COOKIES DO WE USE?

We use session cookies which are automatically deleted from the device after browsing the Website and permanent cookies which remain stored on your terminal even after the session has ended.

ADR Assistance uses first-party cookies (i.e., with the same domain as the Website) and so-called cookies. third party, which originate from other websites that we host within our website.

Firstly, ADR Assistance uses technical cookies - the installation of which does not require your consent - in order to guarantee the correct functionality of the Website, provide users with the requested services and keep track of the consent to the installation of the types of cookies that require.

Furthermore, ADR Assistance uses analytical cookies in order to compile statistics and understand the ways in which the Website is used by users. The use of analytical cookies is equated to technical cookies if:

1. they are used solely to produce aggregate statistics and in relation to a single site or a single mobile application;
2. for those of third parties, at least the fourth component of the IP address is masked;
3. third parties refrain from combining the analytical cookies, thus minimized, with other processing (customer files or statistics of visits to other sites, for example) or from transmitting them to other third parties. However, third parties are allowed to produce statistics with data relating to multiple domains, websites or apps that can be traced back to the same publisher or business group.

Specifically, ADR Assistance uses “Google Analytics” analytical cookies in order to monitor and verify the use of the Website by users. Thanks to Google Analytics, ADR Assistance is able to know the “traffic” on its website, the number of times the user opens a multimedia content - both audio and video - the number of people who view and close it before it is finished.

The solution provided by Google Analytics partially obscures the IP address of the device from which the connection is made and allows only aggregated data to be obtained in order to perform statistical analyses of the Website's performance. At the same time, Google Analytics is activated depending on your willingness to consent to the processing, as it may involve the transfer of personal data outside the European Economic Area.

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In any case, we provide you with more detailed information below (i.e., username, domain, duration and type) for each category of cookies used by ADR Assistance on the Website.

Technical cookies

Analytical cookies

4. FOR HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

Beyond the times indicated in the preceding tables regarding the permanence of cookies on its terminal, ADR Assistance retains the personal data collected through these tracking tools for the time strictly necessary to achieve the purposes for which they are collected; specifically:

• personal data collected through technical cookies are deleted 12 months after the last browsing session;
• personal data collected through technical cookies are deleted 24 months after the last session.

5. HOW DO YOU DISABLE COOKIES BY CONFIGURING THE BROWSER?

Below are instructions on how to disable cookies on your browser.

Internet Explorer

Click on the “Tools” icon located at the top right and select “Internet Options”. In the pop up window, select “Privacy” and adjust the cookie settings.

Google Chrome

Click the wrench located at the top right and select “Settings” and then “Show advanced settings” to change the “Privacy” settings.

Safari

From the drop-down setting menu in the upper right corner, select “Preferences” and then “Security”; here you can adjust the settings of your cookies.

Mozilla Firefox

From the drop-down menu in the upper left corner select “Options”, in the pop up window select “Privacy”; here you can adjust your cookie settings.

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In any case, please be reminded that, for the correct functioning of the Website, some technical cookies are essential and their possible uninstallation could preclude browsing.

We also inform you that through the settings of your browser it is also possible to delete the cookies already installed on your device.

You can always manage your preferences in a smart way also through the “COOKIE MANAGEMENT” panel, which can be accessed via the following link.

6. QUALI SONO I TUOI DIRITTI?

La informiamo, infine, che gli artt. 15-22 GDPR conferiscono agli interessati la possibilità di esercitare specifici diritti; l’interessato può ottenere dal Titolare del trattamento: l’accesso, la rettifica, la cancellazione, la limitazione del trattamento, la revoca del consenso nonché la portabilità dei dati che lo riguardano.

L’interessato ha inoltre diritto di opposizione al trattamento. Nel caso in cui venga esercitato il diritto di opposizione il Titolare si riserva la possibilità di non dare seguito all’istanza, e quindi di proseguire il trattamento, nel caso in cui sussistano motivi legittimi cogenti per procedere al trattamento che prevalgono sugli interessi, diritti e libertà dell’interessato.

I diritti di cui sopra potranno essere esercitati con richiesta rivolta senza formalità al Data Protection Officer (DPO) al seguente indirizzo dpo@adr.it. I dati di contatto del Data Protection Officer sono disponibili su www.adr.it.

7. CHI POSSO CONTATTARE PER MAGGIORI INFORMAZIONI?

Al fine di ottenere maggiori informazioni in merito ai cookie utilizzati, alle modalità per rifiutarli o disattivarli nonché per esercitare i diritti riconosciuti dal GDPR, può contattare il Data Protection Officer all’indirizzo di posta elettronica dpo@adr.it.

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La presente Cookie Policy è soggetta ad aggiornamenti periodici al fine di adeguarne il contenuto agli sviluppi tecnici e tecnologi, di volta in volta, apportati al Sito Web. In ogni caso, sarà nostra cura mettere a sua disposizione l’ultima versione aggiornata all’interno dell’apposita sezione del sito internet.

(Versione aggiornata a febbraio 2022)