FAQ

How do I get to Rome Fiumicino “Leonardo da Vinci” Airport?
The airport is easy to get to by bus, train, car or taxi. 

If I come by car where can I park?
At Fiumicino Airport there are the following car parks

• Kiss&Go area

• Terminal A-B-C-D

• Executive T1-T3

• Lunga Sosta (Long stay)

• Moto (Mortocycle) 

• Parking for the disabled 

• "Terminal D"  3rd level, conveniently connected by pedestrian paths with moving walkways (about 5 minutes)
• "Lunga Sosta"  Sector 1, which has covered spaces, near the free e-shuttle stop for the terminals connection.

Where and how do I pay for parking? 
You can pay directly at the exit barriers with Credit or Debit cards.
Alternatively, it is possible to pay at the automatic cashiers inside the car parks or at the Customer Assistance, located near the exit of "Terminal BCD" or of the "Lunga Sosta".

You can also access and pay for parking stay with the e-toll.

Who should I contact in case of mistaken payment at Fiumicino? 
In case you are still be in the parking lot and need help for the payment you can easily contact the easy Parking Customer Assistance, 24/7, by using the  HELP button on the automatic cashier or at the exit device.
In case you are out of the parking areas you can send an email to easyparking@adrmobility.it to receive support on mistaken payment.

Which terminal should I go to?
Leonardo da Vinci Airport has two terminals: T1 and T3.
Acceptance procedures for national and international flights vary depending on the destination and the airline, which should be contacted for information.
 

How long before departure should you be at the airport?

Acceptance procedures for national and international flights vary depending on the destination and the airline, which should be contacted for information. At the check-in desk a ticket and a valid document – passport or identity card – must be shown to the staff of the handling company. In addition, you should check that the country you are travelling to does not require any vaccinations or a visa. Please also note that after checking in, and before making their way to the boarding gates, all passengers must undergo security checks. The time taken to carry out security checks may vary over the course of the same day. Therefore, it is recommended that passengers always arrive at the airport reasonably in advance.

Where can I ask for information?

ADR will communicate all useful information through various channels:

• Screens in the terminals show flight and boarding information, as well as special and/or abnormal events (strikes, etc.)

• Information desks

• Loud speaker announcements

• Aeroporti di Roma website 

Which documents are required for unaccompanied minors?

Procedures for unaccompanied minors travelling vary depending on the airline you fly with. We would suggest, therefore, to consult the airline’s website before the flight to check the times and necessary documents.

Which documents are required if I travel with pets?

Access to the airport for pets is allowed in compliance with health and safety standards (leash, muzzle, poop scoop, carrier, etc.). As regards flight and the boarding procedures, please contact your airline for further information on the procedures and documentation required

Who should I call if I need special assistance?

ADR Assistance provides a service for passengers with reduced mobility. Service have to be requested of the airline in advance, at least 48 hours before departure time. For further information www.adrassistance.it

May I fly at an advanced age?

Most elderly passengers, as long as they do not suffer from particular diseases or severe cardiovascular complications, can travel with same precautions as other passengers

This small guide with some useful tips for serene travel is dedicated to them.

Is there a porter service?

The porter service, luggage transportation for a fee, can be requested at the ADR information desks, or can be booked by - email porteraggio@adr.it

What documents are required for the trip?

At check-in a ticket and a valid document – passport or identity card – must be shown to the handling company or airline staff. In addition, you should check that the country you are travelling to does not require any vaccinations or a visa.

What to do at security

To reduce the time spent at security, we would suggest that you be prepared before reaching the metal detector and follow the instructions shown on the screens, by taking off everything that if detected, could require a more thorough check of you and your luggage. Put the following articles in the trays provided at security: electrical/electronic items, jackets, coats, metal objects, watches, wallets, purses, keys, belts, buckles, etc. Remember that it is not permitted to wear or carry in your hand luggage objects that can be used as weapons (metal files, scissors, golf clubs, etc.), explosives or flammable, poisonous, toxic and infectious substances. A list of objects not allowed on board is displayed at the check-in desk.

Safety regulations: what liquids/fluids is it possible to take on-board?

Current European regulations restrict, but do not prohibit, liquids in hand luggage (perfumes, creams, shaving foam, cosmetics, toothpaste, etc.).
The rules prescribed by the EU regulations are mandatory, so security officers must apply them to the letter.
The new-generation EDS C3 scanners at security control in Terminal 1 and Terminal 3 at Fiumicino Airport for all departing flights —except to the US or Israel— are able to detect all liquids inside your luggage. 
In compliance with new European Commission regulation, liquids carried in hand luggage must be in containers with a capacity of up to 100 ml. 
Therefore, during security control, you can leave containers of liquids with a capacity of up to 100 ml in your hand luggage, without having to separate them or place them in plastic bags.
Containers of liquids with a capacity exceeding 100 ml may only be carried in hand luggage if they are empty, otherwise they must be checked in as check-in luggage.
To empty containers with a capacity exceeding 100 ml (including thermos flasks) before passing through security control, you can use the emptying machines located just before security in Terminal 1 and Terminal 3.
The new generation EDS C3 scanners also allow you to leave electrical and electronic devices (laptops, tablets, etc.) in your hand luggage.
For flights to the US or Israel, the security checks at Fiumicino Airport with traditional X-ray machines remain unchanged, which means that liquids (in containers of capacity of up to 100 ml) must be removed from hand luggage and placed in plastic bags of max. 1000 ml, and electrical and electronic equipment must also be removed from your hand luggage before going through security.
Exceptions to the restrictions are LAGs (Liquids, Aerosols and Gases) to be used during the trip for medical purposes or for a special dietary regime, including baby food, which may also be allowed in hand luggage in quantities exceeding 100 ml, after separation from hand luggage and dedicated security screening.
Once you have gone through security, there are no restrictions on the purchase of liquids: the shops in the airport provide sealed bags for carrying your purchases until you board your flight.

What items are prohibited?

It is forbidden to carry on board potentially dangerous items (e.g. scissors, knives, files, metal-tipped umbrellas). 
It is forbidden to carry any type of gun or bladed weapon, explosives and ammunition in your luggage, unless they are accompanied by a permit issued by the competent authorities.

For further information please see the ENAC Regulations.

What are the customs limits for purchases at the airport? 

TOBACCO, ALCOHOL, AND ALCOHOLIC BEVERAGES OUTSIDE THE EUROPEAN UNION

TRAVEL WITHIN THE EUROPEAN UNION