FAQ

How do I get to Rome Fiumicino “Leonardo da Vinci” Airport?

The airport is easy to get to by bus, train, car or taxi. 
 

If I come by car where can I park?
At Fiumicino Airport there are the following car parks

• Car Parks opposite the Terminals

Opposite the Terminals on the Arrivals and Departures levels, there are car parks for stops of a maximum of one hour, marked with blue lines. While parked you are required to clearly display the receipt for payment of three euro in the car.

• Multi-storey Comfort A-B-C-D-E

Marked with the letters A, B, C, D, E, the covered car parks (with the exception of the last floor) can be used for short-, medium- and long-term stays, and are connected to the terminals by pedestrian paths with moving walkways.

• Executive

ADR staff are responsible for vehicles parked, with security services and insurance against theft, damage and fire. Located on the 2nd level of Multi-storey car park E, it is is connected to the terminals by pedestrian paths with moving walkways. Bookable online.

• Long-stay Economy

Directly accessible from the Rome-Fiumicino motorway, the park is connected to the terminals by a free shuttle service, and has covered and uncovered parking spaces. Bookable online.

• Motorcycles parks

The entrance is on the ground floor of the Multi-storey Comfort E covered park. Connected to the terminals via pedestrian paths. It is suitable for all types of stays. Bookable online.

• Parking for the disabled 

Available on every level of the Multi-storey Comfort E park, on level 1 of Multi-storey Comfort B, C, D and on level 4 of Multi-storey Comfort D. These reserved parking spaces are, by law, free of charge. To take advantage of the facility, the entitled person must exhibit their original sticker, together with the ticket issued at the entrance, to the staff of the car park’s operating room located on the left of the exits of sectors A, B, C, D, or to the staff present, from 8 am to 11 pm, on the 2^nd level of the Multi-storey Comfort E car park.

For carers of passengers with disabilities to qualify for the exemption they must show the original sticker of the entitled person, together with the ticket issued at the entrance to the staff of the operating room, plus a copy of the flight ticket of the holder of the sticker.
There are places reserved for holders of the appropriate sticker on the Departures and Arrivals levels of the terminals for stays of a maximum of two hours.

• Parking for women 

Covered parking spaces are provided for new mothers, pregnant women and travelling women, available in:

• the Multi-storey Comfort D car park, on the 4^th level, conveniently connected by pedestrian paths with moving walkways (about 5 minutes)
• Long-stay Economy car park, in Sector 2, near the free shuttle stop for the terminals (15 minutes).

To create better traffic flow and restrict access to areas reserved for authorized vehicles, ENAC and the local authorities, with the support of ADR, have launched an important new feature for the roads around Leonardo da Vinci Airport terminals:

Restricted Traffic Area - Stop&Go

To ensure passengers and companions safe and easy access to the airport, ENAC and the local authorities, with the support of ADR, have launched an important new initiative regarding traffic flow near the Leonardo da Vinci Airport terminals: the Kiss&Go area. 

Kiss&Go area

Where and how do I pay for parking? 
You can pay directly at the exit barriers equipped with the easyPass system: this is the fastest way to leave the car parks and allows the use of credit cards only, up to a maximum of 250 euro. Credit cards accepted are American Express, Visa, Diners Club and MasterCard.
For higher amounts payment must be made exclusively at the checkouts with an operator, at the Easy Parking Customer Service Centre, located near the Multi-storey Comfort car parks.

An alternative way to access and pay for parking is by Telepass

Who should I contact about a mistake in the payment for parking at Fiumicino? 
Contact the Easy Parking Customer Service operational 24 hours on +39 06 65953558 or by pressing the info button on the automatic payment machines.

Which terminal should I go to?
Leonardo da Vinci Airport has two terminals: T1 and T3.
Acceptance procedures for national and international flights vary depending on the destination and the airline, which should be contacted for information.

How do I reach the terminals?
A free shuttle bus service operates all year, connecting the airport, the car parks and the Cargo City approximately every 15 minutes (from 1 am to 4 am only if called from the intercoms installed at the stops).

How long before departure should you be at the airport?

Acceptance procedures for national and international flights vary depending on the destination and the airline, which should be contacted for information. At the check-in desk a ticket and a valid document – passport or identity card – must be shown to the staff of the handling company. In addition, you should check that the country you are travelling to does not require any vaccinations or a visa. Please also note that after checking in, and before making their way to the boarding gates, all passengers must undergo security checks. The time taken to carry out security checks may vary over the course of the same day. Therefore, it is recommended that passengers always arrive at the airport reasonably in advance.

Where can I ask for information?

ADR will communicate all useful information through various channels:

• Screens in the terminals show flight and boarding information, as well as special and/or abnormal events (strikes, etc.)

• Information desks

• Loud speaker announcements

• Aeroporti di Roma website 

Which documents are required for unaccompanied minors?

Procedures for unaccompanied minors travelling vary depending on the airline you fly with. We would suggest, therefore, to consult the airline’s website before the flight to check the times and necessary documents.

Which documents are required if I travel with pets?

Access to the airport for pets is allowed in compliance with health and safety standards (leash, muzzle, poop scoop, carrier, etc.). As regards flight and the boarding procedures, please contact your airline for further information on the procedures and documentation required

Who should I call if I need special assistance?

ADR Assistance provides a service for passengers with reduced mobility. Service have to be requested of the airline in advance, at least 48 hours before departure time. For further information www.adrassistance.it

May I fly at an advanced age?

Most elderly passengers, as long as they do not suffer from particular diseases or severe cardiovascular complications, can travel with same precautions as other passengers

This small guide with some useful tips for serene travel is dedicated to them.

Is there a porter service?

The porter service, luggage transportation for a fee, can be requested at the ADR information desks, or can be booked by - email porteraggio@adr.it

What documents are required for the trip?

At check-in a ticket and a valid document – passport or identity card – must be shown to the handling company or airline staff. In addition, you should check that the country you are travelling to does not require any vaccinations or a visa.

What to do at security

To reduce the time spent at security, we would suggest that you be prepared before reaching the metal detector and follow the instructions shown on the screens, by taking off everything that if detected, could require a more thorough check of you and your luggage. Put the following articles in the trays provided at security: electrical/electronic items, jackets, coats, metal objects, watches, wallets, purses, keys, belts, buckles, etc. Remember that it is not permitted to wear or carry in your hand luggage objects that can be used as weapons (metal files, scissors, golf clubs, etc.), explosives or flammable, poisonous, toxic and infectious substances. A list of objects not allowed on board is displayed at the check-in desk.

Safety regulations: what liquids/fluids is it possible to take on-board?

Current European regulations restrict, but do not prohibit, liquids in hand luggage (perfumes, creams, shaving foam, cosmetics, toothpaste, etc.).
The rules prescribed by the EU regulations are mandatory, so security officers must apply them to the letter.
The new-generation EDS C3 scanners at security control in Terminal 1 and Terminal 3 at Fiumicino Airport for all departing flights —except to the US or Israel— are able to detect all liquids inside your luggage. 
In compliance with new European Commission regulation, liquids carried in hand luggage must be in containers with a capacity of up to 100 ml. 
Therefore, during security control, you can leave containers of liquids with a capacity of up to 100 ml in your hand luggage, without having to separate them or place them in plastic bags.
Containers of liquids with a capacity exceeding 100 ml may only be carried in hand luggage if they are empty, otherwise they must be checked in as check-in luggage.
To empty containers with a capacity exceeding 100 ml (including thermos flasks) before passing through security control, you can use the emptying machines located just before security in Terminal 1 and Terminal 3.
The new generation EDS C3 scanners also allow you to leave electrical and electronic devices (laptops, tablets, etc.) in your hand luggage.
For flights to the US or Israel, the security checks at Fiumicino Airport with traditional X-ray machines remain unchanged, which means that liquids (in containers of capacity of up to 100 ml) must be removed from hand luggage and placed in plastic bags of max. 1000 ml, and electrical and electronic equipment must also be removed from your hand luggage before going through security.
Exceptions to the restrictions are LAGs (Liquids, Aerosols and Gases) to be used during the trip for medical purposes or for a special dietary regime, including baby food, which may also be allowed in hand luggage in quantities exceeding 100 ml, after separation from hand luggage and dedicated security screening.
Once you have gone through security, there are no restrictions on the purchase of liquids: the shops in the airport provide sealed bags for carrying your purchases until you board your flight.

What items are prohibited?

It is forbidden to carry on board potentially dangerous items (e.g. scissors, knives, files, metal-tipped umbrellas). 
It is forbidden to carry any type of gun or bladed weapon, explosives and ammunition in your luggage, unless they are accompanied by a permit issued by the competent authorities.

For further information please see the ENAC Regulations.

What are the customs limits for purchases at the airport? 

TOBACCO, ALCOHOL, AND ALCOHOLIC BEVERAGES OUTSIDE THE EUROPEAN UNION

TRAVEL WITHIN THE EUROPEAN UNION